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Welcome to Arty Giraffe ....gorgeous gifts just for you

About Us Arty Giraffe Ltd believe that colour, quality and good customer service are essential. Many of our gifts are hand-made by us, others are hand-made in the UK with a small selection bought ready-made as we like them so much. After three years in the gift industry, we have succeeded in sourcing and producing unique gifts that we enjoy and know you will too.

If you have any suggestions or comments we would be more than happy to hear from you at enquiries@artygiraffe.com. As many of the gifts featured are hand-made we are open to suggestions for new lines as are many of our suppliers.

Our Contact details:
Arty Giraffe Ltd
850 Oxford Road
Reading
Berks
RG30 1EL
UK
Phone/fax: 0118 9418 683

Email: enquiries@artygiraffe.com
Company Number: 04868733
VAT 947966944
Making A Purchase Making a purchase could not be easier.
Just browse through our shop and click on any items that you wish to buy, putting them into the shopping cart. After you have finished your selection, click on *To Checkout* and you will be asked for a few details that we need to be able to satisfy the order.

We accept Visa and Mastercard credit card payment along with Switch debit card and at the moment only deliver to the UK.

Payments via PayPal. If you are in a hurry and need an item by a certain date, please let us know and remember we can always wrap and post your purchase direct to the lucky recipient.
Shipping And Handling Orders carry a charge of £3.95 for postage and packing.
Delivery Schedule We will normally send your order to you within 5-7 working days.
Personalised gifts can take longer as we finish each item to order so delivery for these is usually within 10-14 working days.

All orders are packaged with great care and sent via Royal Mail, first class.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK 17.50% VAT is included in the price you see.
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Look out for the padlock symbol when your credit card details are being processed. This is a sure sign that your information is being stored safely.
Guarantee All of our products come with a 30 day no quibble guarantee, if you're not happy send it back!

Please remember that an internet site cannot give a 100% representation of the intensity of colour in many of our products. Also, as the hand-made items are exactly that, each will have a unique feel to it and will differ very slightly from the next. That's the joy of owning or presenting a truly unique gift.
Reaching Us If you need to reach us, please email us on enquiries@artygiraffe.com, alternatively, you can call or fax us on
0118 901 2432 or write to us at
Arty Giraffe Ltd, 29 Park Lane, tilehurst, Reading, Berks, RG31 5DW.
Privacy Policy Arty Giraffe Ltd do not disclose buyers' information to third parties.
Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy In accordance with the distance selling regulations, if when your order arrives you are not happy with it for any reason, you may return it for an immediate refund or replacement. Please contact us at enquiries@artygiraffe.com or by calling/faxing 0118 901 2432 in order that we may have a replacement ready if necessary and to confirm the return address.

If you do decide to return items for any reason please make sure they are carefully packaged. We can only refund postage if the goods were sent in error or are faulty/in poor condition.